Policy
Privacy Policy
Effective Date: 12/29/2025
This Privacy Policy explains how Aortem collects, uses, and protects personal data.
1. Data We Collect
Provided by You
- Name, email, account details
- Billing information (processed by third parties)
- Support communications
Automatically Collected
- IP address, device and browser data
- Usage logs and security telemetry
2. Legal Bases for Processing (GDPR)
For EU/EEA users, processing is based on:
- Contractual necessity
- Legitimate business interests
- Legal obligations
- Consent (where applicable)
3. Use of Data
We use data to:
- Provide and secure the Services
- Process payments
- Communicate service updates
- Prevent fraud and abuse
- Improve platform functionality
4. Data Sharing
We do not sell personal data.
Data may be shared with:
- Payment processors (e.g., Stripe)
- Cloud infrastructure and security providers
- Legal authorities when required
5. International Transfers
Data may be processed outside the EU, including in the United States. Appropriate safeguards are used in accordance with GDPR requirements.
6. Data Retention
Data is retained only as long as necessary for:
- Service provision
- Legal compliance
- Dispute resolution
7. Your Rights (EU/EEA)
EU users have the right to:
- Access, correct, or delete personal data
- Restrict or object to processing
- Data portability
- Lodge complaints with supervisory authorities
- Requests may be submitted to: support@aortem.io
8. Security
We implement administrative, technical, and organizational safeguards to protect data. No system is completely secure.
9. Changes
This policy may be updated periodically.